Privacy Policy

Placeholder policy — have this reviewed by a lawyer before publishing. This draft is written to align with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and general Ontario business practice, but it is not legal advice.

1. Who we are

Eagles Eat Monkeys ("we," "us," "our") provides pest control services to residential and commercial customers in Mississauga, Ontario and the surrounding Greater Toronto Area. Our business address is 4746 Colombo Crescent, Mississauga, ON L5M 7R4.

2. What we collect

When you submit our contact form, we collect the information you provide: your name, email address, phone number (if given), the service you're inquiring about, and any message details. We do not collect this information through cookies or tracking scripts on the contact form itself.

3. How we use it

• To respond to your inquiry and provide a quote or schedule service
• To keep records of past communications for service history
• To meet legal or regulatory record-keeping obligations related to pesticide application, where applicable

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How we protect it

Form submissions are transmitted over an encrypted (HTTPS) connection and delivered directly to our business email. We apply reasonable technical safeguards, including spam filtering, rate limiting, and access controls on our website's backend, to protect the information you share with us.

5. Retention

We retain inquiry and customer records for as long as reasonably necessary to provide service, meet legal/regulatory obligations, and resolve any disputes, after which records are securely deleted or anonymized.

6. Your rights

Under PIPEDA, you may request access to the personal information we hold about you, ask us to correct inaccuracies, or withdraw consent for us to contact you (subject to legal or contractual limits). To make a request, contact us at hassaan@eagleseatmonkeys.com.

7. Third parties

Our contact form is processed through our own website and email hosting (Bluehost) and, where used, an embedded Google Maps location. Google's use of information is governed by its own privacy policy.

8. Contact us

Questions about this policy or how your information is handled can be directed to:
Eagles Eat Monkeys
4746 Colombo Crescent, Mississauga, ON L5M 7R4
hassaan@eagleseatmonkeys.com · (905) 555-0182